At 'Ambience' we want you to have the complete experience. This starts with your first visit to our showroom based just off the Oxford ring road, on Pony Road Trading Estate. We have our own free customer parking and ramped access into and around our shop. Right away you'll be impressed with the range of products we show. We want you to feel free to browse our displays in a warm and relaxed atmosphere.


Our Gas Safe and HETAS approved staff can answer nearly any question you might have and will happily take you through what a fireplace project might entail. We're very much at home chatting to new home owners who might be daunted with the prospect of building work and making long lasting choices for their homes, to architects who are planning major renovations in some of the finest buildings in Oxfordshire and to builders who want to know the chimney specifications and ventilations requirements for their clients dream fire. We pride ourselves on being able to offer this level of service.

Our fitting and flue prices are not displayed as standard in the showroom as there is not a 'one sizes fits all' solution. What we do instead is offer free home surveys once you've visited our showroom. The purpose of the visit is to 'measure up!' We look at the type and size of your existing chimney (if you have one). We look for potential problems that all chimney flues go through as they age and most importantly how we can achieve your fireplace goal. There is not much we can't get around but in order to give you an accurate quote to work with we collect this information first.

After your home survey we will put together a quote for you, which can then be sent to you electronically by email (usually the next working day). Here we can break down the scope of works into supplying products, installing products and certificating the work. We are happy to alter quotes to help you might budget constraints and we can also offer cost saving with alternate products that might be of interest without compromising quality. This is where our experience in the industry makes us stand out.